Patient-Centered Medical Home

As current times are energized by innovation and technology, we are inviting patients, physicians and caregivers to re-imagine the healthcare environment of the future - a value based quality driven reimbursement system with preventative medicine at its core.

In 2008 in collaboration with four key medical professional societies – the American Academy of Pediatrics, the American College of Physicians, the American Osteopathic Association and the American Academy of Family Physicians, The National Committee for Quality Assurance (NCQA) first developed the “Patient-Centered Medical Home” (PCMH) program.

The NCQA PCMH program is a team-based, physician-led model of health care delivery that emphasizes care coordination and communication.  The aim of this model is to transform primary care into "what patients want it to be." It replaces episodic care based on illness and patient complaints with coordinated comprehensive long-term primary care – from birth throughout life. The healthcare team works together to provide the best possible care making sure the patient gets the care needed - in both wellness and illness- to heal the mind, body, and spirit. The priority is on wellness and prevention. The PCMH transformation is a continuous JOURNEY rather than an arrival at a specific destination.

The NCQA awards “Recognition” to those practices that have undergone transformation and completed the rigorous criteria required. Today, the “Patient-Centered Medical Home” is driving some of the most important reforms in healthcare delivery and is the gold standard in primary care.

As Ascension and Saint Thomas Medical Partners purposefully lead our organization to re-imagine healthcare, we are committed to forging ahead with the Patient Center Medical Home model of care and achieving this gold-standard recognition - this serves as a promise to our patients to provide the best care practices at all of our locations and health equity in all sites and communities. We envision a future where healthcare is designed around the patient, where costs are more affordable, and where physicians and caregivers work together to improve the health of Middle Tennessee.

For more information about NCQA and Patient-Centered Medical Home, please visit the NCQA's website available at

Quality Metrics

These quality metrics are a fraction of Quality Metrics reported by Saint Thomas Medical Partner’s Electronic Medical Records. These reports rely on technology and may not be a true reflection of quality clinical care provided.